At Innasol we love a video, especially with the very friendly faced director of Scottish based Innasol certified partner Gibson and Goold, Jim Faulds.

We took the time to catch up with Jim to find out what he thought the best element of the Innasol partner network was. “Training is everything” Jim explains. He believes training is the best and most beneficial aspect of the Innasol partner network and is key for every business. However with so many benefits of being an Innasol partner other partners might beg to differ.

Unlike other heating companies, at INNASOL all of our installers go through extensive training modules for both our ETA and IDM product ranges as a criteria for access to our carefully selected, marketing leading products. This ensures that all of our newer installers are up to the necessary standard before starting the installation process for any customer, meaning all customers dealing with our partners around the UK and Ireland are looked after by fully trained technicians, receiving a great service from start to finish. As for the already experienced technicians, like Jim, we provide refresher courses and top up modules so they’ll never be left out but up to date and ready to continue doing what they do best.

We pride ourselves in how we train our partners to install and maintain brilliant renewable energy systems, and teach industry-leading customer service. This has always been at the core of our business. Our state of the art training academy based at our headquarters in Essex delivers in depth essential knowledge in a thorough hands on manner for all of our partners – and of course we have an open door policy!

Click to watch the video below and keep a look out for our upcoming videos including more installer insights and our ‘How to’ series.


If you want to find out more don’t hesitate to contact one of our team members who will be more than happy to help!

Our next week of available training dates are below.

  • Tuesday 5th July – ETA Module 1
  • Wednesday 6th July – ETA Module 2
  • Thursday 7th July – ETA Module 3
  • Friday 8th July – ETA Module 4

Please contact for booking enquiries.

Want to find out more
Thinking about biomass or interested in upgrading your biomass heating system? Get in touch with us today. We offer a free no obligation biomass survey.